Access Statement

Dolserau Hall is a Victorian Mansion, a 150 years old, built in the grand style with large rooms, large doors and wide corridors which are well lit. The building remains essentially the same layout as when it was built, except that a lift has been installed to the 2nd Floor of the Main House. The original Coach House was converted several years ago to provide 5 individual bedrooms, each with an independent access to the Coach House drive way.

The Hotel is reached from either the A470 or the A494 trunk roads via a tarmac road which is fully maintained by the Highways Agency. From this road, The Hotel is approached via a gravel driveway.

Cars can pull up to the front door of the hotel or to each of the individual access doors in the Coach House to disembark passengers and luggage. There is a single step through the Main House Front Door. A ramp is provided at the Front Door whenever this is required. The Main Hotel car park, which has 20 parking spaces, is adjacent to, and on the same level as, the Hotel.

The reception area has seating for guests to wait. Porter service is available on request to assist guests with luggage.

The whole of the ground floor of the Main House is accessible to wheelchairs including the Restaurant & Bar - there are no steps.

The Hotel does not have public toilets fully equipped for wheelchair access.

The Main Hotel bedrooms are situated: on the 1st floor, reached by a grand Victorian staircase with a banister; on the 2nd floor which is reached either by a further staircase from the 1st floor or by lift from the Main Hall. In the Coach House, each bedroom has its own individual access from the yard, 3 of these at ground floor level with parking adjacent to the door, one of which is especially suitable for wheelchair access.

All the hotel bedrooms have ensuite bathroom facilities, seven having a separate walk-in shower, the remainder have a shower over the bath. There are telephones in all rooms.

Dogs allowed in all the Coach House bedrooms. Guide dogs (only) allowed in the Main Hotel public rooms.

Guests who have problems with mobility can be accommodated in a range of different rooms depending on the nature of their special needs. Other disabilities such as hard of hearing or sight problems can generally be accommodated and an early discussion with the Proprietors is usually all that is required.

Although we have tried to be as accurate & include as much detail as possible, we are always willing to give information on any aspect of the hotel if this statement does not answer your particular query.