Customer Feedback

We believe that Dolserau Hall offers something a little different, a little special.

But don’t take our word for it, here are some of the recent comments from our guests:

Letters received at the Hotel:

"May I give you my heart felt thanks for a wonder weekend and for making Helena's birthday one that she will most probably remember for ever more. Every moment of our time at the Dolserau was faultless. I spend most of my working week staying in hotels; and I can stand testament to the fact that service, even poor service, is very much a thing of a bygone age. However, you and your team have very much proved that good service is still very much alive and further more, you have gone on to take exceptional service to a new level. You can be truly proud of your hotel and the excellent team you employ, well done.
 
We shall certainly be back and I shall be recommending you to everyone I know. Once again, very many thanks; and look forward to being with you again in the not too far distant future." (Kelvin Callear 29.3.09)

"We hoped for calm and comfort and found so much more. The tranquil and peaceful surroundings along with enjoyable company were wonderful and we were both really appreciative of all the efforts of the Chef – what wonderful fare and service we enjoyed – thank you both." (Sheila & David 16.3.09)

"Thank you for a very enjoyable weekend at your excellent hotel. We were able to spend time with family and friends in a relaxed atmosphere, having been made very welcome by yourselves and your staff. We found the hotel extremely comfortable and the ‘little extras’ you provide make all the difference. We look forward to visiting again." (Jacqui & Chris 18.2.09) ps the food is outstanding but now I must consider a diet!!

"Just a line to say thank you. My wife and I had a wonderful time during our stay for our wedding anniversary. We were delighted with our room, the atmosphere of the hotel, the service we received and the excellent quality of the food. It made the occasion very special." (Graham 17.02.09)

Taken from Independent Review Websites:

"Friendly owners and helpful. 10/10." (Stayed 6.3.09)

"A wonderful hotel, bedroom large and comfortable and the food was excellent. Will be going back again later in the year. 9.5/10." (Stayed 1.3.09 from Cardiff)

"Peaceful and quiet just how we wanted, lovely people and countryside. 10/10." (Stayed 17.2.09 from Denbigh)

"Service was excellent. Could not fault the stay one bit. Shall be returning. 10/10." (Stayed 18.11.08 from Leicester)

"Beautiful location, excellent service and food. Very comfortable and real value for money. Will definitely consider returning. Water for bath could have been a little hotter, shower good. 10/10." (Stayed 3.11.08 from Wirral)

"Personal contact with the owners. Warm, comfortable room, very well appointed. 9.5/10." (Stayed 21.10.08 from Lound)